Privacy policy.

Privacy Policy for EATaxResolutions.com
Effective Date: January 1, 2025

EATaxResolutions.com ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.eataxresolutions.com ("Website") or engage with our services, including SMS/text messaging. By using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We do not collect or store personal data directly through this Website. However, we use the following tools for analytics and tracking purposes:

  • Squarespace Analytics: Used to monitor and analyze website traffic and user behavior.

  • Google Analytics: Used to gather aggregated, anonymized data about website usage, such as the number of visitors, pages viewed, and general location data (e.g., city or country).

These tools collect non-personally identifiable information such as browser type, device type, IP address, and referral source. This information helps us improve our Website’s performance and user experience.

For any tax-related services requiring personal data submission, we direct users to our secure client portal hosted by Intuit.com. Intuit’s privacy policy governs any information submitted through this portal. Please review their privacy practices at Intuit Privacy Policy.

2. SMS/Text Messaging Policy

We offer SMS/text messaging services for updates, reminders, and notifications related to our services. By opting into our SMS services, you agree to receive text messages from us under the following terms:

SMS/Text Messaging Services

By opting into our SMS/text messaging service, you agree to the following terms:

  • Opt-In Consent: You must explicitly opt in to receive SMS messages by subscribing through our Website or another approved method.

  • Message Frequency: The number of messages you receive may vary based on your interactions with our services.

  • Opt-Out Option: You may opt out at any time by replying "STOP" to any SMS message. After opting out, you may receive a final confirmation message, and no further messages will be sent unless you re-enroll.

  • Fees & Charges: Standard message and data rates may apply as determined by your mobile carrier.

  • Privacy & Security: We use a third-party provider to manage our SMS/text messaging service. While we take reasonable measures to protect your information, we are not responsible for the privacy practices of this provider. Please refer to their privacy policy for more details.

  • 1- SMS Consent Communication:

    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    2- Types of SMS Communications:

    If you have consented to receive text messages from EA Tax Resolutions, you may receive messages related to the following:

    • Appointment reminders

    • Follow-up messages

    • Billing inquiries

    Example: "Hello, this is a friendly reminder of your upcoming appointment with Anthony Fontana This Friday via Zoom. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

    3- Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].

    4- Potential Fees for SMS Messaging:

    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

    5- Opt-In Method:

    You may opt-in to receive SMS messages from EA Tax Resolutions in the following ways:

    • Verbally, during a conversation

    • By submitting an online form

    • By filling out a paper form

    6- Opt-Out Method:

    You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

    7- Help:

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling our company number

    Additional Options:

    • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

     

    8- Standard Messaging Disclosures:

    • Message and data rates may apply.

    • You can opt out at any time by texting "STOP."

    • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

    • Message frequency may vary

  • Opt-In Consent: Users must provide explicit consent to receive SMS messages by signing up via our Website or another approved method.

  • Message Frequency: The number of messages you receive will vary based on your interactions with our services.

  • Opt-Out Option: You may opt out of receiving text messages at any time by replying "STOP" to any message. You will receive a final confirmation message and will no longer receive further texts unless you opt in again.

  • Data Protection: Your phone number will not be shared, sold, or used for purposes other than the services explicitly agreed upon.

  • Carrier Disclaimer: Message and data rates may apply. Contact your mobile provider for details.

3. How We Use Your Information

We use analytics and SMS data to:

  • Monitor and improve Website performance.

  • Understand user behavior and preferences to enhance the user experience.

  • Diagnose and fix technical issues.

  • Send service-related SMS notifications with your consent.

We do not:

  • Collect personal data directly through the Website.

  • Share or sell collected data to third parties.

  • Use collected data for advertising purposes.

4. Third-Party Services

Our Website may include links to third-party websites or services, such as the Intuit client portal. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before submitting any personal information.

For SMS services, we work with a third-party provider. Their privacy policy governs their handling of SMS-related data. We do not control how these providers store or process your information. Intuit Privacy Policy

5. Cookies

Our Website uses cookies through Squarespace Analytics and Google Analytics. Cookies are small text files placed on your device to collect data about your browsing activity. You can control cookies through your browser settings, including blocking or deleting cookies.

6. Data Security

While we do not collect personal data directly through our Website, we take reasonable measures to protect analytics and SMS data from unauthorized access, disclosure, or misuse. For data submitted through the Intuit client portal or our SMS services, please refer to the respective third-party provider’s security practices.

7. Your Rights

As a visitor to our Website and SMS subscriber, you have the right to:

  • Opt out of Google Analytics tracking by using Google’s Opt-Out Browser Add-on.

  • Adjust your browser settings to control cookie preferences.

  • Opt out of SMS messaging by replying "STOP" to any message you receive.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services such as SMS/text messaging. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: Please submit via our web form

  • Phone: 800-245-0596

By using our Website and SMS services, you acknowledge and agree to this Privacy Policy.